Natural language processing (NLP) AI startup AI21 Labs has raised $64 million in a Series B funding round led by..
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AI in the contact center is moving beyond the chatbot. The evolution of contact centers over two decades has revolved..
Amazon has rolled out the Lex automated chatbot designer for general use. Lex enables developers to create and deploy AI-enabled..
Behavioral health conversational AI developer Wysa has scored Breakthrough Device Designation from the U.S. Food and Drug Administration (FDA). Wysa’s..
Conversational AI for e-commerce startup Zowie has raised $14 million in a Series A funding round led by Tiger Global..
Zoom has acquired conversational AI startup Solvvy for an undisclosed amount. The purchase will enable Zoom to augment its new..
Raj Koneru is the CEO of Kore.ai. He founded the company in 2014 to tackle the need for automated interactions..
Zoo Atlanta has introduced the new AI-powered Animal Assistant to help visitors find and learn about its animals. The Animal..
Chris Maeda has an undergraduate degree in computer science from MIT and a PhD from Carnegie Mellon. He was..