Amazon has introduced a visual setup for its Lex automated chatbot and phone-based voice assistant designer that skips the need..
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AI customer service platform developer Aisera has raised $90 million in a Series D funding round led by Goldman Sachs..
Conversational AI for corporate gifting startup Evabot has raised $10.8 million in a Series A funding round led by Comcast..
Virtual humans have transitioned from novelty to an innovative business tool for connecting with customers, employees, and audiences. They are..
An AI trained with OpenAI’s GPT-3 model is pretty good at mimicking philosopher Daniel Dennett, according to an experiment by..
Custom voice assistants are the most important trend shaping the voice AI industry today. Amazon Alexa showed companies how valuable..
Behavioral health conversational AI developer Wysa has raised $20 million in a Series B funding round led by HealthQuad. Wysa’s..
Natural language processing (NLP) AI startup AI21 Labs has raised $64 million in a Series B funding round led by..
AI in the contact center is moving beyond the chatbot. The evolution of contact centers over two decades has revolved..
