Conversational AI solutions are becoming must-have customer experience options for enterprises, but they often require gathering synthetic data and months..
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Amazon last week announced it was acquiring iRobot for $1.7 billion. The Roomba robot vacuum maker just posted questionable financial..
Voice AI applications from speech-to-text transcription to voice assistants have proliferated over the past five years. However, Deepgram CEO Scott..
Amazon’s Alexa Live event for developers highlighted many new features and programs designed to increase Alexa skill quality, user engagement,..
The restaurant industry is facing an unprecedented labor shortage. “The rebuilding of the restaurant and foodservice workforce is being hampered..
AI in the contact center is moving beyond the chatbot. The evolution of contact centers over two decades has revolved..
Automakers have had voice assistants for more than two decades in the car. However, Volkswagen decided to augment its in-car..
Siri, Alexa, Google Assistant, and Bixby all contributed to shaping consumer perception that voice interactions follow the voice assistant model..
