All posts by Bret Kinsella
Evan MacMillan CEO of Gridspace on Conversational AI Intelligence and Voice Bots for the Contact Center – Voicebot Podcast Ep 266
Evan MacMillan started Gridspace 10 years ago to tackle a tough problem faced by contact centers: analyzing their conversational data...
The Amazon Alexa Live event for 2022 introduced a couple of dozen new features for developers, new revenue-sharing agreements, and..
Amazon last week announced new tools and programs for third-party Alexa skill developers to grow their user base, increase retention,..