Digital communications platform Twilio debuted a new real-time automated call analytics service called Media Streams on Tuesday. The new offering..
Tag Archives: customer service
AI-powered virtual agent developer Inference Solutions is expanding its customer care platform to WhatsApp. Customers will be able to build..
Today Phillips Edison & Company, known as PECO, announced the launch of a customized Amazon Alexa skill designed to assist..
Many businesses are thinking about how to best employ voice assistants now that over 66 million U.S. consumers own smart..