Call center conversational AI unicorn Uniphore has acquired enterprise knowledge automation AI startup Colabo for an undisclosed sum. Uniphore plans..
Tag Archives: customer service
Contact center AI platform Observe.AI has raised $125 million in a Series C funding round led by SoftBank Vision Fund..
AI communications provider Gupshup has acquired finance and banking conversation AI platform Active.Ai for an undisclosed amount. Gupshup will absorb..
Enterprise conversational AI developer Gupshup has acquired Indian cloud communications startup Knowlarity Communications for an undisclosed amount. Gupshup plans to..
Vodafone is releasing a new set of voice assistants and chatbots upgraded by Google Cloud and contact center tech developer..
Nvidia is adding $3.5 million to conversational AI startup Kore.ai’s $70 million Series C funding round and teaming up to..
Enterprise AI provider LivePerson has acquired two startups to enhance its tech portfolio. LivePerson picked up speech recognition and conversational..
XAPP AI today announced the availability of a new conversational bot builder for contact centers through Amazon Web Services (AWS)...
Indian airline SpiceJet has launched a new customer service voice AI named Pepper that speaks English and Hindi, a first..
Voice analytics startup Observe.AI has raised $54 million in a Series B funding round led by Menlo Ventures. The startup..
