Enterprise conversational AI provider LivePerson has augmented its Conversational Cloud platform with generative AI, incorporating the same large language model..
Tag Archives: customer service
Conversational AI for customer service startup NLX has raised $4.6 million in an unannounced funding round. An SEC filing first..
Sony has introduced a new voice assistant for customer service in India in partnership with enterprise conversational AI startup Yellow.ai...
Digital data management platform for the automotive industry Impel has acquired conversational AI startup CarLabs for an undisclosed sum. CarLabs..
Virtual being developer Soul Machines and nutrition provider Calocurb have unveiled digital health and wellness coach “Jenny.” The animated AI..
A synthetic concierge generated by Soul Machines and IBM Watson has succeeded in helping thousands of passengers over the last..
Amazon has introduced a visual setup for its Lex automated chatbot and phone-based voice assistant designer that skips the need..
Contact center AI platform Observe.AI has introduced a set of new aides for learning what the AI’s data analysis means...
Enterprise conversational voice AI startup Poly AI has raised a $40 million Series B funding round led by Georgian and..
AI customer service platform developer Aisera has raised $90 million in a Series D funding round led by Goldman Sachs..
