Customer service automation startup Ada has introduced a new set of generative AI tools to its platform. Ada’s new features..
Tag Archives: customer service
Enterprise conversational AI platform Yellow.ai has introduced a new design tool employing generative AI to create virtual customer service agents..
Customer service AI developer NLX has begun incorporating OpenAI’s GPT-3 large language model into its multimodal virtual assistant platform. NLX..
Half of the consumers who have interacted with a chatbot are often frustrated with the robotic tool, according to a..
Customer service virtual being developer CodeBaby has begun augmenting its digital agents with ChatGPT. Codebaby, which refers to its virtual..
Enterprise conversational AI provider LivePerson has augmented its Conversational Cloud platform with generative AI, incorporating the same large language model..
Conversational AI for customer service startup NLX has raised $4.6 million in an unannounced funding round. An SEC filing first..
Sony has introduced a new voice assistant for customer service in India in partnership with enterprise conversational AI startup Yellow.ai...
Digital data management platform for the automotive industry Impel has acquired conversational AI startup CarLabs for an undisclosed sum. CarLabs..
Virtual being developer Soul Machines and nutrition provider Calocurb have unveiled digital health and wellness coach “Jenny.” The animated AI..