The restaurant industry is facing an unprecedented labor shortage. “The rebuilding of the restaurant and foodservice workforce is being hampered..
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AI in the contact center is moving beyond the chatbot. The evolution of contact centers over two decades has revolved..
Automakers have had voice assistants for more than two decades in the car. However, Volkswagen decided to augment its in-car..
Siri, Alexa, Google Assistant, and Bixby all contributed to shaping consumer perception that voice interactions follow the voice assistant model..