Vodafone is releasing a new set of voice assistants and chatbots upgraded by Google Cloud and contact center tech developer..
Tag Archives: customer service
Nvidia is adding $3.5 million to conversational AI startup Kore.ai’s $70 million Series C funding round and teaming up to..
Enterprise AI provider LivePerson has acquired two startups to enhance its tech portfolio. LivePerson picked up speech recognition and conversational..
XAPP AI today announced the availability of a new conversational bot builder for contact centers through Amazon Web Services (AWS)...
Indian airline SpiceJet has launched a new customer service voice AI named Pepper that speaks English and Hindi, a first..
Voice analytics startup Observe.AI has raised $54 million in a Series B funding round led by Menlo Ventures. The startup..
Customer service voice assistant developer Replicant has closed a $27 million Series A funding round led by Norwest Venture Partners...
The novel coronavirus epidemic has prompted a rush of calls to businesses and organizations from people seeking to find out..
Speech analytics technology firm CallMiner has closed a $75 million funding round solely from Goldman Sachs. The funding is aimed..
AI-powered voice analytics startup Observe.AI has raised $26 million in a Series A funding round led by Scale Venture Partners...