2020 Voice AI Predictions Part 1 with Ware, Bass, and Lens-FitzGerald – Voicebot Podcast Ep 130

Today we have part 1 of a two-part series on 2020 predictions with guests from Australia, the UK, and Holland. I want to give a shoutout to all of the Voice Insider subscribers that offered their predictions for 2020. We had 46 of them in all and you can read the full story here. Today, I have 3 of them on the mic to elaborate on their predictions and we will have three more in the next episode.

We start this week with the view from Asia and Australia from Matt Ware of FIRST, a leading digital and voice agency. He has predictions about the rise of Asia in voice and what will happen with discovery on the leading platforms this year. Next we talk Apple and Siri with Katy Bass of Altavox in the UK. Will there be a Siri OS? Will Apple do something meaningful with Siri in 2020? Katy shares her perspective.

We wrap up Part 1 with Maarten Lens-FitzGerald who joins us from Holland and discusses the single word that will describe the sentiment around voice in 2020. We even score whether his 2019 prediction came to pass. Is there a voice winter? Maarten has some thoughts on that too. Enjoy!

If you’d like to jump right to one of the guests, here is where each segment begins:

  • 2:40 – Matt Ware
  • 24:37 – Katy Bass
  • 38:40 – Maarten Lens-FitzGerald

Show Notes – 2020 Voice AI Predictions Part 1

You can listen to the podcast interview above, on Google or Apple Podcasts or most of the leading podcast players.






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