Contact center AI platform Observe.AI has created a 30-billion-parameter large language model (LLM) and introduced a set of generative AI..
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Conversational AI for customer service startup Hyro has raised $20 million in a Series B funding round led by Macquarie..
Wendy’s and Google Cloud will install a generative AI-powered voice assistant to take drive-thru orders in a summer pilot program,..
Enterprise software giant Box has introduced a set of generative AI tools collectively named Box AI to parse documents and..
Customer service automation startup Ada has introduced a new set of generative AI tools to its platform. Ada’s new features..
Enterprise conversational AI provider LivePerson has partnered with natural language processing developer Cohere to enhance its services with custom Large..
Popular email marketing platform Mailchimp has introduced a set of generative AI tools for developing content and campaigns. The new..
Zoom has unveiled a new suite of generative AI tools for its Zoom IQ digital assistant. The “smart companion” uses..
Chat and voice AI app design startup Voiceflow has augmented its platform with the ability to connect multiple prompts to..
Restaurant voice AI developer Presto Automation has begun working with OpenAI to incorporate generative AI chatbot ChatGPT’s API into its..