Financial services giant Charles Schwab has added an artificial intelligence-powered service to its phone system to better connect callers with..
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Enterprise Voice app platform Voicify is working with state governments to build voice apps to answer questions during the ongoing..
The ongoing COVID-19 pandemic has shut down many businesses and venues while postponing and canceling a huge number of live..
Google Assistant has added a new ‘Coronavirus tips’ shortcut to Android devices. The feature is part of Google’s overall effort..
Providence St. Joseph Health has adapted its existing chatbot to help people assess their potential infection by the novel coronavirus...
The government of India has set up a chatbot on WhatsApp to help citizens get answers about the COVID-19 pandemic...
The U.S. Centers for Disease Control and Prevention and other medical organizations are using Microsoft’s Healthcare Bot platform to create..
Pandemics have broad impact and the voice industry is no exception to the ripple effects of the COVID-19 coronavirus outbreak...
Google has released a new transcription feature that will perform real-time translation of speech into different languages. The function is..
Apple quietly implemented a version of the U.S. Public Health Service and Centers for Disease Control (CDC) COVID-19 triage questionnaire..
