AINewsVoice Assistant Enterprise OpenAI Releases Open-Source ‘Whisper’ Transcription and Translation AI OpenAI has introduced a new automatic speech recognition (ASR) system called Whisper as an open-source software kit on GitHub. Whisper’s.. 21 Sep 3
AIContact CenterNewsVoice Assistant Enterprise Observe.AI Launches New Contact Center AI Analytics Tools Contact center AI platform Observe.AI has introduced a set of new aides for learning what the AI’s data analysis means... 20 Sep 3
Amazon AlexaNewsVoice AssistantVoice Assistant EnterpriseVoice Commerce Alexa Will Start Answering Questions With Ads in 2023 Amazon will incorporate ads into Alexa’s answers with its new Customers Ask Alexa feature starting next year. Companies will be.. 15 Sep 2
Google AssistantNewsVoice AssistantVoice Assistant Enterprise Enterprise Tech Developer Debuts Google Assistant Voice Commands for Payroll Enterprise software developer Paychex has introduced Google Assistant voice commands for running a company’s payroll. The new Paychex Voice Assist.. 12 Sep 2
AINewsVoice Assistant EnterpriseVoice Technology Funding Enterprise Voice AI Startup PolyAI Raises $40M Enterprise conversational voice AI startup Poly AI has raised a $40 million Series B funding round led by Georgian and.. 7 Sep 3
AINewsVoice Assistant Enterprise Speechmatcis Adds Language Identification to Speech Recognition AI Speech recognition technology startup Speechmatics augmented its speech-to-text platform with the ability to identify the language spoken in a media.. 31 Aug 2
NewsVoice AssistantVoice Assistant Enterprise Panera Bread Adds Voice Assistant to New York Drive-Thrus Panera Bread has introduced a voice assistant to the drive-thru lanes at restaurants around Rochester, NY, powered by Boston-based voice.. 30 Aug 3
AIChatbotsContact CenterNewsVoice Assistant EnterpriseVoice Technology Funding Aisera Raises $90M for AI Customer Service AI customer service platform developer Aisera has raised $90 million in a Series D funding round led by Goldman Sachs.. 15 Aug 2
AIContact CenterInterviewPodcastVoicebot InterviewVoicebot Podcast Evan MacMillan CEO of Gridspace on Conversational AI Intelligence and Voice Bots for the Contact Center – Voicebot Podcast Ep 266 Evan MacMillan started Gridspace 10 years ago to tackle a tough problem faced by contact centers: analyzing their conversational data... 8 Aug 2
AINewsVoice AssistantVoice Assistant EnterpriseVoice Technology Funding Drive-Thru Voice AI Startup Presto Announces $100M Raise Ahead of SPAC Merger Hospitality tech developer Presto has announced a $100 million raise in partnership with the special purpose acquisition company (SPAC) it.. 8 Aug 2