New Microsoft Teams Premium Uses ChatGPT to Take Meeting Notes
Microsoft has released a new subscription level for its messaging service, Microsoft Teams Premium, which employs OpenAI’s ChatGPT technology to take notes during meetings and organize tasks afterward. The integration is part of Microsoft’s long-term plan to incorporate the generative AI chatbot into all of its consumer and enterprise products following its recent multi-billion dollar investment into OpenAI. The tech giant has begun integrating ChatGPT and related models into its Office suite, Bing search engine, and Azure, with more products in the pipeline.
Microsoft Teams Premium
ChatGPT acts like an AI secretary for Teams meetings, similar to Otter.ai, Airgram, or Supernormal. The AI automatically transcribes and summarizes the conversation, pulling out key comments and offering a tentative schedule of future events and action items based on the discussion. The Microsoft Teams recap page will include a recap of the meeting, with speakers marked in the transcript and the whole thing divided into chapters by the AI and applicable to PowerPoint Live meeting recordings as well as the standard meeting format.
Users will also have personalized timelines with their own entry and exit noted. The AI can help them learn what they missed in the meeting and will even mark when their name was mentioned and when their managers or closest colleagues talked. Microsoft Teams Premium is also employing linguistic AI tools for real-time translations in captions for subscribers in more than 40 languages. The new Teams tier is priced at $7 but will rise to $10 a month in July.
“Built on the familiar, all-in-one collaborative experience of Microsoft Teams, Teams Premium brings the latest technologies, including Large Language Models powered by OpenAI’s GPT-3.5, to make meetings more intelligent, personalized, and protected—whether it’s one-on-one, large meetings, virtual appointments, or webinars,” Microsoft Teams vice president Nicole Herskowitz, explained in a blog post. “There’s a ton of time-consuming administrative work during meetings, like taking notes, figuring out important takeaways, and capturing the right action items and owners. That’s why Teams is infusing AI throughout the meeting experience, helping you be more productive in new ways.”
The growing demand for AI meeting assistants has prompted a lot more interest in companies and products in the space. Adoption accelerated in the last few years to accommodate more people working from home during the COVID-19 pandemic, as well as advances in natural language understanding and conversational AI. The evolution is apparent in how meeting transcription startup Otter.ai raised $50 million in 2021 to completely overhaul and expand its platform with AI-powered meeting summaries, notes, and a suite of communication tools rivaling Slack. The same changes fueled plenty of other funding rounds for young startups like Supernormal, including Airgram’s $10 million and Xembly’s $15 million, while Supernormal just raised $10 million and is incorporating OpenAI’s models into its meeting AI assistant.