Last week Voicebot reported that the Amazon Alexa skill count has surpassed 15,000 in the US as of June 30,..
A new e-commerce study from Adobe discovered that the Echo Dot is the best-selling smart speaker in the market today.
The BRP 2017 Customer Experience survey found that almost half of retailers (45%) plan to utilize AI for customer service within the next three years. 14% have already implemented some form of AI to improve customer service.
A new Morning Consult poll conducted this week surveyed 2,200 adults to discover which feature is most important when purchasing a home assistant.