Half of the consumers who have interacted with a chatbot are often frustrated with the robotic tool, according to a..
Tag Archives: Forrester
A new Forrester smart speaker forecast predicts 66.3 million US households will have a device by 2022. The report also estimates..
Forrester put out a report last week that focused on how advertisers are demanding more accountability for their ad spend..
Jennifer Wise of Forrester published a blog post last Friday on a new case study she wrote related to Patron’s Amazon Alexa skill...
