Cloud communications firm Voximplant has introduced a tool to embed conversational AI into contact centers. The new Avatar service uses..
Tag Archives: call center
Telecommunications services provider Orange has introduced a voice AI and chatbot fluent in Romanian named Djia to the Orange Romania..
Voice AI startup Skit has raised $23 million in a Series B funding round led by WestBridge Capital. The India-born..
Zoom has revealed that it will purchase cloud contact center Five9 for $14.7 billion in stock. The acquisition will bring..