German conversational generative AI for customer service startup Parloa has closed a $66 million Series B funding round led by..
Tag Archives: call center
Cloud communications firm Voximplant has introduced a tool to embed conversational AI into contact centers. The new Avatar service uses..
Call center conversational AI platform Uniphore has raised $400 million in a Series E funding round led by NEA. The..
Customer service voice AI developer RedRoute has closed a $6.5 million seed funding round led by Bullpen Capital and ScOp..
Conversational AI startup Talkmap has raised $8 million in a Series A funding round led by Stage1 Ventures. Talkmap’s Talkdiscovery..
Telecommunications services provider Orange has introduced a voice AI and chatbot fluent in Romanian named Djia to the Orange Romania..
Voice AI startup Skit has raised $23 million in a Series B funding round led by WestBridge Capital. The India-born..
Zoom has revealed that it will purchase cloud contact center Five9 for $14.7 billion in stock. The acquisition will bring..
Customer service and experience AI developer ASAPP has raised $120 million in a Series C funding round from existing investors..
