Consumer interactions with healthcare have changed dramatically since the onset of the COVID-19 pandemic. One of those shifts has been..
Chatbots
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Zurich Insurance Group is acquiring Estonian conversational AI startup AlphaChat to augment its customer service with virtual agents and chatbots..
Conversational AI for job recruitment startup Sense has raised $50 million in a Series D funding round led by SoftBank..
The city of Dubai has debuted a virtual assistant to answer questions and fulfill requests for citizens using AI. The..
Cloud communications giant Vonage has conversational commerce startup Jumper.ai for an undisclosed price. Vonage will fold the Singapore-based Jumper’s team,..
Walmart is working on a new feature that would enable shoppers to text their shopping lists to the store through..
Wisconsin’s Landmark Credit Union has debuted a new voice and text-based virtual assistant using conversational AI startup Clinc’s Virtual Banking..
Conversational AI startup Kore.ai has raised $70 million in a Series C funding round led by Vistara Growth and PNC..
The Transportation Security Administration (TSA) has taught its social media-based @AskTSA virtual assistant to converse in Spanish. The popular chatbot..
Conversational AI developer Kasisto has closed a $15.5 million Series C funding round led by Naples Technology Vendors and NCR..
