The novel coronavirus epidemic has prompted a rush of calls to businesses and organizations from people seeking to find out..
All posts by Eric Hal Schwartz
Moscow Domodedovo Airport launched a voice assistant this week to handle customer service. The AI-powered voice is connected through the..
The British government is using a WhatsApp chatbot to communicate with citizens about the ongoing COVID-19 pandemic. The new service..
Financial services giant Charles Schwab has added an artificial intelligence-powered service to its phone system to better connect callers with..
Enterprise Voice app platform Voicify is working with state governments to build voice apps to answer questions during the ongoing..
The ongoing COVID-19 pandemic has shut down many businesses and venues while postponing and canceling a huge number of live..
Google Assistant has added a new ‘Coronavirus tips’ shortcut to Android devices. The feature is part of Google’s overall effort..
Providence St. Joseph Health has adapted its existing chatbot to help people assess their potential infection by the novel coronavirus...
The government of India has set up a chatbot on WhatsApp to help citizens get answers about the COVID-19 pandemic...
The U.S. Centers for Disease Control and Prevention and other medical organizations are using Microsoft’s Healthcare Bot platform to create..
