Virtual agent developer Inference Solutions has announced that it will be acquired by cloud contact center Five9. The purchase amount..
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The novel coronavirus epidemic has prompted a rush of calls to businesses and organizations from people seeking to find out..
AI-powered virtual agent developer Inference Solutions is expanding its customer care platform to WhatsApp. Customers will be able to build..
Inference Solutions announced today support for Google’s Contact Center AI (CCAI) in Studio 6.0 in addition to a new version..
