Microsoft announced last year that it had reached speech recognition transcription parity with human transcribers. That milestone had a 5.9%..
Tag Archives: artificial intelligence
Voice search is growing rapidly among consumers and many of the old rules of search engine optimization do not translate..
The BRP 2017 Customer Experience survey found that almost half of retailers (45%) plan to utilize AI for customer service within the next three years. 14% have already implemented some form of AI to improve customer service.
Even among those in the tech industry, there are misconceptions about what the term artificial intelligence really means. So it’s..
Cisco has acquired AI Startup Mindmeld for $125 million. The Natural Language Understanding (NLU) solution will be integrated into the..
Golf.com is reporting that IBM Watson will be used at the Masters golf tournament this weekend to identify activity that merits..
DeepMind could be taking over management of the UK’s power grid according to the Daily Mail. The Mail reports that..
Mike Elgan’s Twitter Profile lists him as, “The world’s only lovable tech journalist.” That may be a low bar, but we..
Voicebot had the opportunity to hear Jordi Torras speak at the RE-WORK Virtual Assistant Summit in January and we circled back with him recently to ask a few more questions.
Accenture’s Digital Consumer Survey in 2017 included 26,000 people from 26 countries. The 2017 edition included a section on artificial..