Last week, IBM announced that Harry & David is adopting a full suite of Watson Customer Engagement solutions to help customers find that perfect gift.
VentureBeat’s Khari Johnson made a pretty strong argument in late December that Amazon and Microsoft were the winners of the 2016 chat wars. However, I think he is using the wrong lens for evaluation.
Fortune – IBM CEO Ginni Rometty made an unusual appearance at this year’s World Economic Forum in Davos, Switzerland to ease fears that robots (with the help of IBM’s Watson) will soon take over the world.
Fukoku Life Insurance is implementing IBM’s Watson Explorer to assist in calculating payouts to policy holders.