The BRP 2017 Customer Experience survey found that almost half of retailers (45%) plan to utilize AI for customer service within the next three years. 14% have already implemented some form of AI to improve customer service.
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Apple announced the HomePod smart speaker last week and with it introduced a new competitor to Amazon Echo and Google..
One challenge with voice and virtual assistants is making them seem human – and even having a sense of humor...
Apple has surpassed even its own legendary reputation for product innovation and customer delight. A study by Creative Strategies and..
A quick review of the Cortana app this morning shows there are now 55 Microsoft Cortana skills. Google and Amazon often..
One lucky developer will win $10k in the Actions on Google Developer Challenge. Google announced the contest this week to lure..
There were several Google IO AI and voice announcements this week that were significant and offer a glimpse into how..
Google CEO Sundar Pichai announced today at Google’s I/O developer conference that Google Assistant is now available on over 100..
Witlingo and The Motley Fool have partnered together again to launch The Motley Fool Cortana skill this week. The pair have..
The launch of HTC’s new flagship U11 phone will be the first phone to have Alexa integration from the start...
