The British government is using a WhatsApp chatbot to communicate with citizens about the ongoing COVID-19 pandemic. The new service..
Chatbots
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The government of India has set up a chatbot on WhatsApp to help citizens get answers about the COVID-19 pandemic...
Apple quietly implemented a version of the U.S. Public Health Service and Centers for Disease Control (CDC) COVID-19 triage questionnaire..
Today we start a new year and a new decade. The past decade has in many ways been about the..
In breathless editorials, on television news programs, and on social media, there’s an increasing fervor over AI and its impact..
In early 2018 popular fast casual chain, Chipotle, launched a pilot program at 10 locations to test using voice assistants..
Amazon Polly, a cloud-based Text-to-Speech (TTS) service that launched in 2016, has just introduced two new features: Newscaster and Neural..
By Madhusudan Mathihalli, CTO and co-founder of Passage AI “Hello, may I help you?” says the voice at the other..
Amazon revealed the colleges that will compete for the Alexa Prize Socialbot Grand Challenge today. Ten teams from around the..
Inference Solutions announced today support for Google’s Contact Center AI (CCAI) in Studio 6.0 in addition to a new version..