Digital communications platform Twilio debuted a new real-time automated call analytics service called Media Streams on Tuesday. The new offering..
People would rather use voice to buy low-priced products than expensive purchases like airline tickets and hotel stays, according to..
New Zealand digital assistant developer Aider has expanded to North America. The company’s eponymous platform provides small business owners with..
The LifePod proactive virtual caregiver is now part of a Massachusetts healthcare plan. More than 500 members of the Commonwealth..
Real estate giant Realogy Holdings debuted its new Agent X Alexa Skill this week. The digital voice assistant is designed..
Yesterday Amazon was hit with an infringement lawsuit from VB Assets which controls patents originated by conversational AI technology developer,..
Maturity models abound in digital. Truth be told, they abound across business altogether. A maturity model is a tool that..
The VOICE 19 conference ended yesterday after a week packed with insights and discussion on every aspect of voice technology...