Suki Augments Clinical Voice AI Commands
Clinical voice AI startup Suki has upgraded its voice assistant and platform for medical professionals with a new feature to quickly access patient Electronic Health Records (EHR). The new Show Me voice commands enable doctors to pull up medical history, allergies, and other information and boost Suki as healthcare conversational AI competition continues to grow among both startups and tech giants.
Suki Show Me
Suki created its voice assistant for collecting and transcribing notes and patient conversations. The combination of machine learning and AI fills in the EHRs so doctors don’t need to spend as much time and effort on paperwork. The Show Me tools streamline informational access in the other direction. Doctors can ask the voice assistant for vital signs, medications, allergies, and medical and surgical histories rather than paging through the patient data by hand. Voice AI can significantly cut down on administrative task time and thus doctor burn-out. An American Academy of Family Physicians (AAFP) Innovation Lab study found a 72% median time reduction per note by Suki users even ahead of Show Me’s release.
“Transforming physician administrative workflows through the promise of voice and AI remains Suki’s primary mission. Our team’s innovation continues to improve the outlook on clerical burden, one of the principal causes of the physician burnout epidemic plaguing healthcare,” Suki CEO Punit Soni said. “Suki keeps getting better, and the new capabilities are available to users at no additional cost. We are committed to delivering the best possible experience to our users; quickly and continuously improving is the best way to do so.”
Show Me follows earlier Suki improvements and feature additions such as the Suki Speech Service (S3) platform for more flexibility and accuracy. The improvements have also upped Suki’s business success. The company quadrupled its revenue last year, with 38% more clients and 70% more users since the beginning of the year. The startup has brought in $95 million to fuel its growth, with a $55 million round in December after two $20 million rounds in 2020 and 2018.
Suki isn’t alone in addressing the growing demand for healthcare AI as providers are becoming quick to adopt the tech. That includes startup rivals like Notable, which raised $100 million last year and specialized medical services in the space like dental-focused Bola and veterinarian-centered Talktoo. Competition is also coming from some of the biggest tech companies, which are developing and buying their own healthcare AI services. The most notable recent addition is Microsoft which purchased Nuance Communications for $19.7 billion not long after Nuance bought clinical AI platform Saykara.