Digital marketing firm 360i developed a new proprietary software that “aims uncover precisely what smart assistants Google Home and Amazon..
Last spring after Samsung introduced its new virtual assistant Bixby, I expressed concerns that the new assistant wasn’t ready for..
For the final installment of our four-part series on building better voice applications, Voicebot asked 8 experts for advice when..
The new browser wars are upon us and Microsoft knows a thing or two about how to compete. Voice assistants..
The BRP 2017 Customer Experience survey found that almost half of retailers (45%) plan to utilize AI for customer service within the next three years. 14% have already implemented some form of AI to improve customer service.
One challenge with voice and virtual assistants is making them seem human – and even having a sense of humor...