All posts by Eric Hal Schwartz
Virtual agent developer Inference Solutions has announced that it will be acquired by cloud contact center Five9. The purchase amount..
Google Assistant and the company’s smart device ecosystem have evolved enormously in the four years since introducing the Google Home..
Google Assistant briefly allowed hands-free text dictation on the Gboard keyboard interface into any app on the Google Pixel 4,..
Amazon has picked nine contestants to compete in the Alexa Prize Socialbot Grand Challenge 4. Each team now has a..
Alexa users can customize the commands incorporated into Alexa routines. The new feature allowing users to write out their own..
Foxtel, Australia’s largest television subscription service, is adding TiVo’s voice search platform to its features. The partnership gives TiVo a..