Conversation Design Institute co-founder and CEO Hans van Dam – Voicebot Podcast Ep 192
Hans van Dam began his career as a copywriter for science and technology companies and that role led him to become a chatbot designer in 2014. His experience working in conversational design led to the realization that few enterprises had a standard model for conversational user experience development nor did they have any idea how to staff a team for success.
In 2018, Hans co-founded the Conversation Design Institute to establish processes, techniques, and organizational standards to professionalize the role of conversation design within large enterprises. Today, we talk about the present and future of conversation design and how it will shape the future of conversational experiences.
Show Notes – Hans van Dam Interview – Conversation Design Institute
- Follow Conversation Design Institute on Twitter and the web: @CDInstitute_ ConversationDesignInstitute
- Check out Hans van Dam’s new podcast: Conversations with Hans van Dam
You can listen to the podcast interview above, on Google or Apple Podcasts or most of the leading podcast players.