Suki Doctor

Suki Extends Clinical Voice Assistant to Doctors on Rx.Health Platform

Clinical voice assistant startup Suki announced a partnership with medical enterprise platform Rx.Health to integrate Suki’s voice AI into Rx.Health’s new toolkit for detecting and limiting physician burnout. Suki’s technology will be used to reduce the time and energy doctors spend on the administrative tasks that have been found to be a leading cause of medical professionals leaving the field.

Doctor’s Digital Assistant

Suki developed its virtual assistant as a way for medical professionals to transcribe notes and patient conversations. Those transcriptions are then automatically added to medical records, with the AI filling in relevant details and offering potential analyses. The point is to replace the slow and tedious manual process of handwritten notes and keyboard entry into Electronic Health Records (EHR), and thus give doctors more time to care for patients. Rx.Health’s new “digital therapeutics toolkit” is also focused on preventing doctor burnout. It’s an expansion on Rx.Health’s existing, patient-focused RxStitch platform to a focus on the well-being of doctors.

“As a leader in driving digital healthcare solutions, Rx.Health has understood the value that technology can have for closing gaps in care. We are excited to see them including physician wellness in their plan, and are proud that Suki is among the first solutions to be offered as part of this platform,” Suki CEO Punit Soni said in a statement. “By leveraging cutting-edge AI and natural language processing, Suki will provide relief from hours of data entry and administrative work for Rx.Health’s provider customers.”

Cooling Burnout Rate

According to Suki, finishing paperwork using Suki takes doctors on average only a quarter of the time they devoted to it previously. That’s an enormous amount of time that doctors can instead spend on caring for their patients and for their own health. Administrative work is one of the most common reasons doctors leave the profession, according to an Annals of Family Medicine study, so any way of cutting down on paperwork is a real asset to the healthcare field.

Rx.Health isn’t the first to see the value in Suki’s voice AI. Amazon just launched a medical transcription service partly developed with Suki and Google is working with Suki on one of its own. The startup, which has raised about $20 million in funding, has competition as well. Nuance and Microsoft launched Nuance’s Dragon Medical Virtual Assistant on Microsoft’s Azure platform this fall to transcribes conversations between doctors and patients and automatically. Though there are plenty of permutations, applying voice technology to medical enterprises could see rapid growth if it can truly curtail the epidemic of doctors leaving the profession.


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