The Voice-First Workplace is a Big Development for 2018
From the Home to the Workplace
Alexa in Business is the next big step in making voice UI ubiquitous. Using Alexa at work adds to the continuum of experience, which now extends from the home, to the car, to the workplace. Further, the ability to create custom private skills, which live in specific organizations, will springboard a new market for Alexa development moving forward.”
An Entirely New Market and Alexa in the Lead Again
From initial use cases ranging from asking Alexa to schedule a team meeting to initiating a conference call, to more advanced concepts such as having Alexa intelligently parse data sets or creating dynamic, voice-enabled presentations, the market for Alexa in Business is wide open. Amazon is first to this market. If they are as successful in convincing developers and organizations to embrace private skill creation as they have been in getting developers to create public-facing Alexa skills, Amazon’s market share for the Alexa ecosystem will only continue to grow.
Bradley Metrock is CEO of Score Publishing and executive producer of The Alexa Conference, taking place in 2018 from January 18-20 in Chattanooga, Tennessee. Liz Myers, former technical evangelist for Amazon, will present the first “Alexa for Business” lab as part of The Alexa Conference, walking attendees through a hands-on demo of producing a voice-enabled PowerPoint presentation.