Advanced Voice AI Finally Arrives for the Contact Center


The most recent webinar from the Voicebot Webinar Series features Gridspace, the latest SRI technology spin-off. There is a gap between consumer expectations of voice assistants such as Alexa and Google Assistant and traditional IVR solutions common to contact centers. Gridspace is bringing advanced voice AI and assistant technology to customer service that goes beyond what contact center legacy voice technology and surpasses consumer expectations. The webinar features a demo of Gridspace in action along with some specific use case examples.

Date: August 22, 2019
Host: Evan Macmillan, CEO / Co-founder and Brett Paulson, Head of Marketing and Sales at Gridspace